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Credit Concepts, Inc.
- Finance
- Edmonds, WA
About this business
We opened Credit Concepts in 1997 because we believe everyone deserves to be invested in and provided with opportunities to grow. We assign each of our customers their own account manager because we believe that the better we know each of our customers, the better able we’ll be to help find solutions for their unique lives and goals. We designed our payment options with our customers’ busy lives in mind. Whether you’re running long haul delivery, taking the kids to and from daycare, or busy with a full class load, we want y... read more
Location details
23632 Hwy 99 V, Edmonds, WA, 98026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
What a great company to work with. This is the kind of company that you wish every company would be like. Sarah has been my rep she's been amazing. I ran into some difficulties here and there and they have been so awesome about it. If there's a company out there that you want to use I highly recommend these guys. Especially if your credit isn't great you know these guys are willing to pick you up and give you a shot. Five stars they deserve it!
So glad my account is settled with these people. I was young and didn’t understand everything to do when my car got totaled and 5 years later in life I realized it was still on my credit so I reached out to set up a payment arrangement or to pay in full and immediately nothing but horrible very rude entitled customer service. I eventually paid in full and both times I went into the Federal way location the lady at the front desk was very nice!! but everyone there treated her very badly !! Talking to her very rudely because s... read more
They call them self a bank when they are not. They sent a unmarked tow truck that was the incorrect tow truck to move MY vehicle. The guy wouldnt identify himself and the paper work he had was the incorrect information. This place is a straight scam, dont fall for it.
Everyone knows car shopping can go good or bad and for me the experience was off to a bad start with the dealership I was at selling the car from under me and credit concepts was the only lender to give me a chance, credit concepts was swift to adjust the loan when i needed to change cars and dealerships making the process turn into a positive one, Bryan listened to my request and was able to get my deal closed within a hour! Thanks Bryan for all the help and suggestions to make the process smooth!
Horrible customer service, rude, snotty supposed managers who say things to paying customers like "well you probably couldn't get financed anywhere else," when I mentioned their horrible phone etiquette and rudeness. Do not recommend. Retaliatory customer service, now they sent a person to serve me papers and called me a liar when I said I was not served. Taking me to court so she says and refused payment. Absolutely apalling.
Frequently asked questions about Credit Concepts, Inc.
How is Credit Concepts, Inc. rated?
Credit Concepts, Inc. has a 4.8 star rating with 37 reviews.
When is Credit Concepts, Inc. open?
Credit Concepts, Inc. is closed now. It will open at 8:30 a.m.