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Rhode Island Credit Union (Cranston Branch)
- Banks
- Cranston, RI
About this business
Rhode Island Credit Union has experienced many changes throughout our history. The Board and Management have continued to respond to industry changes in an effort to keep up with an ever changing financial and technological market. Our unique business model where credit union members are the owners of the institution proves to be as effective today as it was in 1946 when Rhode Island Credit Union was founded. The idea of serving only the needs of credit union members, not distant shareholders is what guides our decision-maki... read more
Location details
860 Reservoir Ave, Cranston, RI, 02910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:00 p.m. | |
| Tue | 8:30 a.m. to 4:00 p.m. | |
| Wed | 8:30 a.m. to 4:00 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Definitely my worst banking experience.. when I first signed up for my account the supervisor was demoralizing the staff just below here and making it uncomfortable to continue to open the account but I was already sitting with the banker but I should have followed my gut.. They don’t have your best interest in mind because I had thousands of dollars in one account and they kept telling me the wrong number that I needed in my checking which led them to keep charging my account without just pulling money from another account ... read more
Slow and inefficient staff. I won't recommend if you value your time and effort.
Representatives that answers the phones, would definitely benefit from customer service training. I called with a couple general questions and the rep was very rude. As a potential new customer, this was definitely a deterrent. Consider a career change if you’re that miserable or even a vacation.
Man has this place gone down hill. I never comment on these things, but I'm pretty peeved. Went in for assistance with an auto loan. I already have had 2 loans with them (one of which is still open). For 5 minutes, they cannot find my accounts by name or social?! Two women working my issue. One was obviously a trainee. The woman training her must have been fed up or having a bad day. She was speaking to her with such contempt. It was a little uncomfortable. As to the actual issue, I need a loan on an older car. It... read more
I will withdrawing my money from this institution. The woman ( hair in a bun, short and stocky) was quite rude and verbally aggressive. Yelling at me as she was going on breaking. Just for asking questions. So unprofessional. I wouldn’t suggest that bank to a snake. Customer service has diminished severely since that branch has open. Not to mention their mask removal policy to enter. I’ve never heard of putting your customers at risk for contracting Covid-19.
Frequently asked questions about Rhode Island Credit Union (Cranston Branch)
How is Rhode Island Credit Union (Cranston Branch) rated?
Rhode Island Credit Union (Cranston Branch) has a 4.7 star rating with 15 reviews.
When is Rhode Island Credit Union (Cranston Branch) open?
Rhode Island Credit Union (Cranston Branch) is closed now. It will open on Monday at 8:30 a.m.